Return and Refund Policy

How to request a refund and what are the conditions?

Refunds are made only when the request is made within 3 calendar days of the paid order placed.

What is the Refund Mode?

Refunds are made through bank transfers. When a refund request is made, considering it meets the conditions of a refund, it will approximately take 10 working days or 2 bill cycles for the refund to be adjusted. However, if the refund does not arrive after the next two months’ statements, please contact your issuing bank or party directly for support.

Can you request an exchange rather than a refund?

If you prefer to exchange your service, just inform our Customer Service we will evaluate and guide you for the next steps. The service will be returned or exchange with other service.